How-to Guide: Accessing HealthLink Workplace on an iPad (Draft)

This guide is written to help you to install a digital certificate and use HealthLink workplace on an iPad.

Step 1 – Email the digital certificate to your iPad

Copy the .pfx file from your HealthSecure Digital Certificate to an email message and send it to your iPad.

Launch the email, and click on the .pfx file attachment

Step 2 – Install the identity certificate

When the ‘install profile’ prompt appears, click on ‘Install’.

Step 3 – Enter the passcode for your ipad

Enter your passcode or password when the ‘enter passcode’ prompt appears

Step 4 – Confirm the installation

A warning message will appear to tell you that the profile is not signed.  Click ‘Install’.

Step 5 – Confirm the installation again

Click ‘Install’

Step 6 – Enter the password for the certificate

Enter the password provided with your digital certificate and click ‘Next’.

Step 7 – Complete the installation

The certificate is now successfully installed.  Click ‘Done’.

Step 8 – Access HealthLink Workplace

Using the safari browser, visit my.healthlink.net

When the pop-up appears requiring a client certificate, click ‘Continue’

Step 9 – Login to HealthLink Workplace

Enter your username and password for HealthLink workplace and click ‘Login’.

Step 10 – Launch an eReferral

Click on the ‘Compose’ button and launch the required eReferral form.