Sign UpHealthLink Messaging System (HMS)
The following are strongly recommended when using the HMS Client:
- The HMS Client is best installed on the same server that runs the clinical or practice management system it interacts with. This includes sharing the same storage.
- Allow adequate server resources for both the clinical system and HMS Client to share. Please refer to your clinical system requirements and HMS Client system requirements for guidance.
- Ensure your HMS Client is the latest version for best security and performance.
- Ensure the server is running on a supported Windows or Macintosh operating system version. Windows Server or a dedicated Macintosh server are strongly recommended.
Software Requirements for HMS 6.8
The HMS Client 6.8 requires a software environment consisting of one of the listed supported operating systems:
|
Operating System |
Windows |
Windows 10 (64 bit) Windows 2012 Server Windows 2012 Server R2 Windows 2016 Server Windows 2019 Server |
|
MacOS |
Announcement soon |
|
|
Certification coming soon |
Windows |
Windows 11 |
Operating system versions that are no longer supported by the provider cannot be supported by HealthLink. This is for security and maintainability reasons.
Although the HMS Client may run on such operating system versions, HealthLink cannot provide support if the service encounters a problem. HealthLink’s recommendation will be to upgrade the operating system if this scenario is encountered.
Hardware Requirements for HMS Client 6.8
The HMS Client provides two major areas of functionality:
- Transfer of messages (e.g. Referrals) via a file interface. Ideally, the HMS Client is on the same server as the clinical system it interacts with, including sharing storage. Network shared file locations are not recommended.
- HealthLink Quantum web component services, which include:
- Provision of web-services integration for message exchange with reporting or clinical systems.
- The online forms service which enables form access via a web browser (embedded in a reporting or clinical system).
Windows OS
|
Standard Messaging + Web Services and/or Online Forms |
CPU |
Adequate for shared server |
|
Memory |
4+ GB RAM (available for HMS Client) |
|
|
Disk |
6+ GB storage (available for HMS Client) |
|
|
Resolution |
1024*768 |
|
|
Network |
Internet access (with at least 5 MBit/s downstream and 1 MBit/s upstream) |
|
|
Practitioner’s Workstation for rendering of Online Forms in Browser |
CPU |
Adequate for a workstation |
|
Memory |
4+GB RAM |
|
|
Resolution |
1680*1050 |
|
|
Browser |
Clinical system supported browser |
MAC OS
|
Standard Messaging |
CPU |
Adequate for shared server |
|
Memory |
6+ GB RAM (available for HMS Client) |
|
|
Disk |
6+ GB storage (available for HMS Client) |
|
|
Resolution |
1024*768 |
|
|
Network |
Internet access (with at least 5 MBit/s downstream and 1 MBit/s upstream) |
HealthLink Client Installation Guides
Installation Guide for HealthLink Messaging System (HMS) for Windows 6.7.3
(New guides are coming soon for HMS Client v6.8)
HealthLink Client System Requirements
System Requirements – HealthLink Client 6.8
HealthLink Client Technical Documents
HealthLink 6.7.3 Release Notes
Starting HealthLink Client Application in Service Mode – Mac OS Installation
Starting HealthLink Client Application in Service Mode – Windows Installation
HealthLink Messaging Client
Click Here to download the latest HealthLink Messaging Client
Yes, however to do this, first you will need to cancel your current EDI account and then re-register for a new EDI by clicking on the ‘Join Us’ link at the top right of this page.
Select from the start menu, HealthLink Client and choose “HealthLink Client Uninstaller”
To cancel your HealthLink Messaging System EDI account, you’ll need to complete an EDI Account Closure Form. Once you’ve completed the form, please scan and email it to [email protected] or send via fax to 0800 288 885.
The current version of the HealthLink Messaging System (Version 6.6.5.4142) has a known bug where the installer crashes on Mac versions 10.12 and above.
If you experience this issue, please contact the HealthLink helpdesk on 0800 288 887 and the team will guide you through the installation process.
If a one time password is required, please contact the HealthLink helpdesk and the team will be able to help.
You can reach the helpdesk by calling 0800 288 887.
For more information, please download the HealthLink Messaging System for Windows 6.7.3 installation guide.
You can find the EDI address by downloading the appropriate EDI Guide below:
Northland, Auckland, Waikato & Bay of Plenty, Taranaki, Gisborne & Hawkes Bay, Wellington, Nelson Bays, Marlborough & West Coast, Greater Canterbury and Otago.