HealthLink Messaging System (HMS)

Software Requirements for HMS 6.7.3 – As at 1 June 2019

 

The HMS Client 6.7.3 requires a software environment consisting of one of the listed supported operating systems and a compatible runtime environment.

 

Operating System

Windows

Windows 2008 Server (32 and 64 bit),
Windows 7 (32 and 64 bit),
Windows 2008 R2 Server,
Windows 8 (32 and 64 bit),
Windows 8.1 (32 and 64 bit),
Windows 10 (32 and 64 bit)
Windows 2012 Server
Windows 2012 Server R2
Windows 2016 Server

MacOS

10.8,10.9,10.10, 10.11

Runtime Environment

Java[1]

1.8.0

[1] The HMS 6.7.3 Client installs its own copy of the Java Runtime Environment. This Java Runtime Environment can only be used by the HMS 6.7.3 Client itself and does not interfere with any existing Java installations (i.e. it neither uses nor modifies them).

These software environments are no longer supported by the operating system providers and therefore cannot be supported by HealthLink. Although it might be possible for the HealthLink client to run on these
operating systems, HealthLink WILL NOT be able to provide support if the service encounters problems while running on these OS versions.

Non – supported
Operating Systems
Status Date coming out of HealthLink support Last HMS Version Support
Windows 2000 (and below) Sunset August 2019 6.6.3.x
Windows XP Sunset August 2019 6.6.5.4142
Windows Vista Sunset August 2019 6.6.5.4142
Windows Server 2013 Sunset August 2019 6.6.5.4142
MAC OS X 10.6 (and below) Sunset August 2019 6.6.3.x
Non MAC or Windows OS NA Not Supported

Hardware Requirements for HMS Client 6.7.3 – As at 1 June 2019

The HMS Client provides two major areas of functionality:

  1. Transfer of standard messages (e.g. Referrals) via a file drop interface. This requires the HMS client in the same network or with access to a network location from the Reporting or Clinical System Server.
  2. HealthLink quantum web component services which include:
  • Provision of web-services integration for message exchange with the Reporting or Clinical System Server.
  • The online forms service which enables online form access to a web browser (embedded in an Reporting or Clinical System Server).

Windows OS

Standard Messaging + Web Services and/or online Forms

CPU

Intel Core 2 Duo 3GHz

Memory

2 GB RAM

Disk

5 GB Harddisk (available for HMS)

Resolution

1024*768

Network

Network card for broadband access (wireless or LAN)
Broadband internet access (at least 5 MBit/s downstream and 1 MBit/s upstream

Practitioner’s Workstation for rendering of online Forms in Browser

CPU

Intel Dual Core 3GHz

Memory

3 GB RAM

Resolution

1680*1050

Browser

Internet Explorer 9

 

MAC OS

Standard Messaging

CPU

G5 2GHz or Intel 2GHz CPU

Memory

1 GB RAM

Disk

1 GB Harddisk (available for HMS)

Resolution

1024*768

Network

Network card for broadband access (wireless or LAN)
Broadband internet access (at least 2 MBit/s downstream and 512 KBit/s upstream

Yes, however to do this, first you will need to cancel your current EDI account and then re-register for a new EDI by clicking on the ‘Join Us’ link at the top right of this page.

Select from the start menu, HealthLink Client and choose “HealthLink Client Uninstaller”

To cancel your HealthLink Messaging System EDI account, you’ll need to complete an EDI Account Closure Form. Once you’ve completed the form, please scan and email it to helpdeskHL@healthlink.net or send via fax to 0800 288 885.

The current version of the HealthLink Messaging System (Version 6.6.5.4142) has a known bug where the installer crashes on Mac versions 10.12 and above.

If you experience this issue, please contact the HealthLink helpdesk on 0800 288 887 and the team will guide you through the installation process.

If a one time password is required, please contact the HealthLink helpdesk and the team will be able to help.

You can reach the helpdesk by calling 0800 288 887.

For more information, please download the HealthLink Messaging System for Windows 6.6.5 installation guide.

You can find the EDI address by downloading the appropriate EDI Guide below:

NorthlandAucklandWaikato & Bay of PlentyTaranakiGisborne & Hawkes BayWellingtonNelson Bays, Marlborough & West CoastGreater Canterbury and Otago.