FAQs

What is the cost to use the Healthlink NHI Lookup service?
The cost of NHI Lookup is included with a HealthLink Messaging System or HealthLink Secure IT Gateway subscription. If you do not use either of these HealthLink Services, you will be charged $15 + GST per month to use the NHI Lookup service.
How do I apply to use the Healthlink NHI Lookup service?
To apply to use the NHI Lookup Service, please complete the application form. If you need further help, you can contact our helpdesk on 0800 288 887.
Do I need a digital certificate to access NHI lookup?
Yes, if you don’t already have a Digital certificate then you will need to apply to the Registration Authority on 0800 117 590.  NHI Lookup cannot be accessed without a digital certificate.