TRG Auckland’s 10 clinics located around the greater Auckland region offer state-of-the-art diagnostic imaging services as well as a caring patient-centred environment.
Established in 2004, TRG Imaging is the largest private multiple modality provider of radiology services in the North Island. It also has clinics located in Whangarei, Taupo, Rotorua, Gisborne and Hawke’s Bay.
TRG Auckland offers ultrasounds, MRIs, mammograms (2D and 3D), x-rays, CT scans, pregnancy imaging, steroid injections, angiographies, bone density scans and several other special procedures.
TRG Auckland general manager northern Gillian Dawe says the business prides itself on having the latest, cutting-edge technology on offer.
“We keep up-to-date with the latest imaging technology so we can provide the best service possible for our patients,” she says.
Patient experience key
As well as having the latest technology on offer, TRG Auckland also focuses on the patient experience.
“The patient experience is key and we work hard to make it as pleasant and stress-free as possible.”
Clinics are designed in a patient-friendly way to help people feel relaxed and at ease.
“We have added soft lighting and furnishings in many of the sites because we don’t want the space to look clinical and cold. We’ve also introduced some lovely decals on the walls and have wooden-looking floors to make it feel warmer, homelier and more interesting.”
Gillian says staff members receive ongoing training and support, with a focus on how to support and help patients to feel comfortable and relaxed.
“Sometimes the reason for visiting TRG means it can be an anxious time. The news patients receive isn’t always positive, so compassion and understanding is key.”
TRG Imaging clinics are owned and managed by radiologists and doctors who work there.
“This is fantastic because it means they have a vested interest in the clinics to make them the best they can be.”
Gillian says the specialists and staff at TRG Imaging Auckland are highly qualified and professional.
“The combination of latest technology, high standard of imaging and reports and customer care means patients are in excellent hands.”
Gillian says GPs are offered training and support by TRG Imaging on the use of e-Referrals, which has been well received.
GPs can now also refer a patient for an MRI directly to TRG Auckland for MRI knee, shoulder, cervical spine and lumbar spine imaging.
“We really support GPs using e-Referrals. It reduces errors, is completely secure and more time efficient for everybody.”
TRG Auckland has clinics located on the North Shore in Milford (its flagship clinic), Rosedale and Northcross. In the south, there are clinics at Ormiston Hospital, Takanini, Otahuhu, Manurewa and Glen Innes. There is also a clinic in Ponsonby and one in Henderson.
How to refer to TRG Imaging – Auckland:
- open the patient record
- select the HealthLink icon
- use the CareSelect search bar, type “TRG Auckland”
- click “Compose Referral”.
You can also refer to TRG Whangarei, Taupo, Rotorua, Gisborne and Hawke’s Bay via CareSelect e-Referrals.